Database management is a complex skill set which is frequently hard to recruit for. Performance Tuning Corporation can help manage your Oracle and Microsoft SQL databases anywhere in the world from our Service Operations Center. CosmoPortal can help where you need us: 24X7 monitoring, patching, administration, performance management, backup & recovery and business continuance.
We can provide remote database administration from simple gift entry and acknowledgement or act as full time database administrators. All of our remote administration is completed from our offices without any interaction from someone at your office. If you are short on staff we can help bridge the gap until full time replacements can be hired.
CosmoPortal uses a remote desktop control solution developed by ScreenConnect.com. We use this solution for remote support, remote computer access and remote meetings. One popular use of remote computer access is our free remote database assessment.
In addition to meeting security measures for remote computer control, many industries must satisfy federal compliance standards like HIPAA, Sarbanes-Oxley, Gramm-Leach-Bliley, and others. Many federal regulations affect how you authenticate users, grant remote access, audit your helpdesk, or ensure security during remote computer control sessions. CosmoPortal’s remote support solutions endeavor to answer these regulatory requirements. We would be glad to provide detailed information to your IT staff about the security protocols designed into our remote access technology.