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FAQ

At CosmoPortals Technology Solutions, we empower businesses in the DC metro area with cutting-edge IT services. From proactive IT management and robust cybersecurity to seamless cloud solutions and infrastructure support, we ensure your technology works as hard as you do. Whether you need strategic IT consulting or on-demand technical expertise, we’re here to help your business thrive.

What are Managed IT Services?

Managed IT Services involve proactive monitoring, maintenance, and support to ensure your IT systems run smoothly and securely.

How can you help with cybersecurity?

We offer comprehensive cybersecurity solutions, including threat detection, prevention, and response, to protect your business assets.

What cloud services do you provide?

Our cloud services include migrations, scalable deployments, data backups, disaster recovery, and cost optimization for public, private, and hybrid environments.

Do you offer on-site support?

Yes, we provide on-site technical support for troubleshooting, repairs, and other IT needs.

Can you assist with IT staffing?

Absolutely! We offer IT Talent Extension services, providing skilled professionals for project-based or long-term requirements.

How does your 24/7 monitoring work?

Our team uses advanced tools to monitor your IT systems around the clock, ensuring reliability and minimizing downtime.

What is IT asset management?

IT asset management involves tracking, maintaining, and optimizing your hardware and software throughout their lifecycle.

Can you help align our IT with business goals?

Yes, our strategic IT consulting ensures your technology investments support your overall business objectives.

What industries do you serve?

We serve businesses of all sizes across various industries in the DC metro area, tailoring our solutions to meet unique needs.

How can I get started with your services?

Contact us today for a consultation, and we’ll develop a customized plan to meet your IT needs.